Saturday, February 10, 2007

Ticketmaster's mini-Terms of Service in Capatcha Explanation

For a company like Ticketmaster, it's a virtue and a necessity to defend against malicious ticket-reserving bots in order to ensure that the lowly consumer gets a chance to buy appropriately priced tickets (only to be royally shafted by astronomical surcharges and "convenience" fees--but that's another story entirely).

Ticketmaster's explanation of their captcha (definition) includes a one-sentence declaration of a visitor's rights:

Some people use automated programs to block other customers from getting tickets. To counteract this practice we ask that you type in the word before we put tickets on hold for you. You do not have permission to access this web site if you are using an automated program.

The Mob: "But I'm using an automated program! Nooooooooooooooooo!"

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